Tuesday, April 9, 2013

Nomadic Matt's Travel Site: Taking Time to Answer Your Feedback

Nomadic Matt's Travel Site: Taking Time to Answer Your Feedback


Taking Time to Answer Your Feedback

Posted: 09 Apr 2013 08:53 AM PDT

questions for mattA few weeks ago, I opened my bi-annual reader survey. I do it because your feedback matters and I like to make sure I'm best serving you in your quest to travel more without spending craploads of money. I received hundreds of amazing responses (yes, I read them all!). The detail you provided in the open response questions was phenomenal and since you took the time to write out such great responses, I want to take the time to talk about them.

For starters, I'm continually working on getting better navigation for this website and a lot of people said "help us find information easier". Posts aren't arranged by date, but by topic. You can find the topics on the right sidebar of any blog page. Additionally, there's always the search feature in the header. But to really make things easier, you'll notice a giant bar on the top of the site that says "get started planning your trip". That bar takes you here, which is the best starting point for exploring the website and planning your trip. Hopefully that will alleviate some navigation woes but I'm open to more input on this.

A lot of you want more webinars. I want more webinars too! I did one during my book launch, and though we had some technical difficulties, it went really well so I plan to do more. Look for more of those starting in May!

Many of you want more information on family travel. Me too — but since I'm a single guy, I can't write about that. Luckily, I know many others who can, so I'm in the process of getting a few people to write guest posts on the subject. Additionally, if you are a family who went traveling around the world, I'd love to interview you for my website. You can reach me at matt@nomadicmatt.com

There will also be more information coming for shorter trips. Now, all the money-saving tips I offer can be applied to short trips, as saving money knows no time frame, but I plan to write more posts on "how to spend X days in X city" to help you better utilize your time in your destination. I'll also be creating a few similar posts for certain countries. If you have two weeks in Thailand, what should you do? That kind of thing.

One of the complaints I got was that this blog is too US-centric. Well, I am American, so there's only so much I can do about that. Most of my tips are universal — it doesn't matter what nationality you are, when you get to Paris, we all save money the same way. That being said, I fully recognize that a lot of the banking, credit card, and travel hacking advice I give is US centered. I'm only one man and I can't know about EVERY banking system there is. But again, luckily, others do. In an effort to address this concern, I'm currently finding writers from outside the United States who can speak to this aspect of travel.

I really appreciate everyone taking the time out to complete these surveys. I learn a lot about you readers and what you're looking for. I still keep the core of this blog the same but the survey allows me to address aspect of travel I might have overlooked.

So thanks for all your constructive feedback! You'll be seeing some new content soon!

Taking Time to Answer Your Feedback is a post from: Nomadic Matt's Travel Site

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